Customer Care
Abzorb prides itself on having customer care that is second to none and unlike other companies in the sector, buying a service from us is not the end of the story.
We will be with you as you set up your services, grow your business and remain with you as your business needs change. With a dedicated customer care team who have the knowledge and experience to support you, whatever challenges you are facing or questions you have.
When you ring us, your call will be answered by an individual not a machine - we don’t have scripts to read from, we’ll listen to your issues and guide you through the process of finding a solution, taking ownership from beginning to end.
Sitting at the heart of Abzorb’s headquarters, our Customer Care team have easy access to our technical support and engineers, and work closely with our partner companies, to resolve any problems as quickly as possible. Every task is given an associated Service Level Agreement giving you a clear timetable for the resolution of any problem.
We know our customers and our customers know us - that is why they choose and then stay with Abzorb. You can rely on us to keep you connected 24 hours a day, seven days a week.
