We aim to provide the best support to our Business Customers & Reseller Partners.
Our customer support team will be here to support you when set up your services, grow your business & remain with you as your needs change.
We’re committed to delivering customer service excellence to our customers & partners.
We’re here to help you stay connected. Our dedicated team are here to support our Customers & Resellers every step of the way.
We’ll listen to your issues & work with you to find a solution, taking ownership from beginning to end.
Benefit from advice from our industry leading experts who are here to help resolve any issues as quickly as possible.
The team work to a consistent high standard, often going above & beyond to ensure that our customers receive the best support.
Our team are always looking for ways to enhance our working practices to deliver an improved customer experience.
Whenever our customers require any support or advice there’ll always be someone at the end of the phone to help.
From the minute you partner with us our team are here to help & support you.
We’re here to provide the best possible customer experience, which means troubleshooting and providing support with a wide range of queries ranging from billing to provisioning and ensuring these are addressed within the agreed SLA.
Unlike many support functions, incoming calls are answered by a member of our team, not IVR – providing the personal touch.
Their problem-solving skills and analytical approach ensure that our customers are well supported for any issues they may be experiencing with their business broadband and cloud telephony systems.
Our customer focused team ensure that tasks are dealt with efficiently, effectively and within the agreed SLA, making sure that our customers are regularly informed and updated of any issues which may arise.
