We aim to provide the best support to our Business Customers & Reseller Partners.
Our customer support team will be here to support you when set up your services, grow your business & remain with you as your needs change.
We’re committed to delivering customer service excellence to our customers & partners.
From the minute you partner with us our team are here to help & support you.
We’re here to provide the best possible customer experience, which means troubleshooting and providing support with a wide range of queries ranging from billing to provisioning and ensuring these are addressed within the agreed SLA.
Unlike many support functions, incoming calls are answered by a member of our team, not IVR – providing the personal touch.
Their problem-solving skills and analytical approach ensure that our customers are well supported for any issues they may be experiencing with their business broadband and cloud telephony systems.
Our customer focused team ensure that tasks are dealt with efficiently, effectively and within the agreed SLA, making sure that our customers are regularly informed and updated of any issues which may arise.